Property Management

Unlike many other agents, our property management departments are located within our offices so your dedicated team are on hand should a visit to your property be necessary. We feel that as part of our Exceptional Service and Exceptional Care the people who will be caring for your property should be fully familiarised with it before your tenant moves in.

We will be the first point of contact for your tenant, often visiting them shortly after taking possession. We will deal with all the major and minor issues that are associated with letting your property. When things go wrong we can arrange for them to be repaired or replaced by one of our own qualified contractors or your own nominated contractor. In addition, we offer a 24-hour emergency service so that your tenant always has a point of contact in an emergency.

Rent Management

We will ensure that cleared funds are paid into our account before access is given to the tenant. During the continuation of the tenancy we will monitor all rental payments and ensure that tenants are contacted immediately should a payment be delayed. Our fully computerised accounts department is usually able to transfer monies from our account the day we receive cleared funds.

Utility Accounts

We will arrange for the utility meters to be read and request final statements, which we can settle from your account on your behalf. In addition, we provide a full on-going account settlement service to ensure that regular bills are paid promptly (we will hold some of your money on account in order to facilitate this). At the end of the tenancy we will advise the utility companies of the final readings and request final bills to be sent to the tenant’s forwarding address.

Regular Inspections

After our initial visit to meet the tenant, we will make regular visits to the property and provide a written report with accompanying photos where appropriate.

Deposit Dispersal

At the end of the tenancy, following the Inventory Clerk’s recommendations, we can negotiate any deductions from the deposit before any monies are returned to the tenant. We can also arrange for any remedial works that become necessary and will arrange for the property to be redecorated and any items of furniture replaced if required.

Vacant Property Management

During periods when your property remains empty, we can arrange vacant property management. This will include weekly visits to the property. We can also arrange garden maintenance, cleaning and the payment of regular bills on your behalf.


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APW Lettings Weybridge
134 Oatlands Drive 
Oatlands Village
KT13 9HJ

Tel: 01932 857300

APW Lettings Cobham
65 Portsmouth Road
KT11 1JQ

Tel: 01932 860900

APW Lettings is a trading name of Countrywide Residential Lettings Limited, Registered Office Greenwood House, 1st Floor, 91-99 New London Road, Chelmsford, Essex, CM2 0PP.  Registered in England Number 02995024 which is an agent and subsidiary of Countrywide Estate Agents, Registered Office Greenwood House, 1st Floor, 91-99 New London Road, Chelmsford, Essex, CM2 0PP.  Registered in England Number 789476. Countrywide Residential Lettings Limited is regulated by RICS.  Countrywide Estate Agents is an appointed representative of Countrywide Principal Services Limited which is authorised and regulated by the Financial Conduct Authority.

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