Terms and Conditions for the “50% off Lettings Fee” Promotion (existing customers)

  1. The 50% Off Lettings Fees Promotion (“the Promotion”) is offered by Countrywide Estate Agents trading as APW (“the Promoter/us/we”) whose registered address is County House, Ground Floor, 100 New London Road, Chelmsford, Essex, CM2 0RG (“the Promoter/we/us”).
  2. The Promotion will be available for a limited time only from 9 October 2018 (“Start Time”) and shall automatically terminate no later than at 23:59 hrs on 9 April 2019 (“Closing Time”).
  3. The Promotion is open to existing customers only, however, the Promotion only applies in respect of new properties which we have not been previously instructed to let and/or manage on your behalf (“New Property”). Proof of identity may be required.
  4. Customers can participate in the Promotion by instructing a participating branch to let and/or manage a New Property, all between the Start Time and Closing Time. All branches of John D Wood & Co. and associated brands including APW, CHK Mountford and Vanet are participating branches for the purposes of this Promotion.
  5. Customers who are eligible for the Promotion in accordance with clauses 3 and 4 will receive 50% off their chosen service level Standard Fee for the first 12 months following the date the property is let (“the Offer”).
  6. The Standard Fee for each of our service levels is as follows:
    1. Tenant Introduction (charged annually in advance): 12% including VAT (10% excluding VAT);
    2. Standard Lettings: 14.4% including VAT (12% excluding VAT);
    3. Full Management: 21.6% including VAT (18% excluding VAT), (“Standard Fee”).
    1. Standard Lettings: 13.2% including VAT (11% excluding VAT);
    2. Full Management: 20.4% including VAT (19.2% excluding VAT).
    Please refer to our Terms of Business for full terms and conditions.
  7. Customers may receive the Offer on any number of properties.
  8. By instructing us you are agreeing to be bound by the terms of our Terms of Business including any minimum term agreed therein.
  9. After the first 12 months following the date of our instruction the Offer will come to an end and you will be required to pay the full Standard Fee specified at paragraph 6 above.
  10. For any clarification about the Promotion, please contact the Promoter at: or
  11. The Offer is not transferable and not exchangeable for cash (whether in part or whole) or any other offer. The cash value of the Offer is 0.00001p.
  12. The Offer is not applicable to any other fees, including but not limited to the cost of preparing the tenancy agreement, inventory checks, the cost of preparing the EPC (Energy Performance Certificate) or for any other services offered by other Countrywide Group companies, which will all remain payable in full and in accordance with their respective signed terms/agreements.
  13. In the event of unforeseen circumstances, The Promoter reserves the right to amend or withdraw the Promotion at any time without notice.
  14. By taking part in this Promotion you accept these Terms and Conditions. The Promoter reserves the right to refuse to award the Offer to anyone in breach of these Terms and Conditions.
  15. By participating in the Promotion you give consent for your contact details to be used for the purposes of the Promotion and to facilitate us making contact with you.
  16. The only personal data we will process about you for the purposes of the Promotion are your contact details. We will process your contact details fairly and lawfully and in accordance with the principles of the Data Protection Act 2018 and our privacy policy, which can be accessed at
  17. The Promoter reserves the right to refuse any instruction and its decision on the Promotion shall be final and binding and no correspondence will be entered into.
  18. The Offer cannot be used in conjunction with any other offer.
  19. These Terms and Conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.


Your information is being collected and processed by Countrywide. All information will be processed in accordance with the General Data Protection Regulation. Full details of how we process your information can be found on our website Privacy Policy. Print copies of our privacy notice are available on request.If you need to discuss how your information is being processed, please contact us at

APW Lettings Weybridge
134 Oatlands Drive 
Oatlands Village
KT13 9HJ

Tel: 01932 857300

APW Lettings Cobham
65 Portsmouth Road
KT11 1JQ

Tel: 01932 860900

APW Lettings is a trading name of Countrywide Residential Lettings Limited, Registered Office Greenwood House, 1st Floor, 91-99 New London Road, Chelmsford, Essex, CM2 0PP.  Registered in England Number 02995024 which is an agent and subsidiary of Countrywide Estate Agents, Registered Office Greenwood House, 1st Floor, 91-99 New London Road, Chelmsford, Essex, CM2 0PP.  Registered in England Number 789476. Countrywide Residential Lettings Limited is regulated by RICS.  Countrywide Estate Agents is an appointed representative of Countrywide Principal Services Limited which is authorised and regulated by the Financial Conduct Authority.

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